Lessons
Class Introduction
02:21 2It’s Time to Optimize, Automate & Outsource Your Work
04:03 3The Difference Between Outsourcing and Delegating
01:57 4Identifying Your Unique Abilities
08:44 5Password Management Tools
05:54 6The Phases of Your To Do List
06:23 7The Language of Outsourcing
11:15 8Pick the Right Type of VA Service
08:09Lesson Info
Password Management Tools
Now, I want to get into some of the actual logistics of how to actually outsource. So, one of the biggest holdups for people outsourcing anything, or even delegating, is trust. And security concerns, and people often ask about, "Well, how do you decide what the line is between "what you actually give people information. "Do you give them your passwords, do they know your social security number," those kinds of things. And for me, that answer is that there's pretty much nothing that I won't share with a virtual assistant or somebody on my team that I work with, because, quite honestly, there's a balance between privacy and convenience, and if somebody is maliciously really wanting to get your information, there's pretty nothing you can do to stop them. So, you might as well get as much done as you can while you're doing that. But, the first one is password managers. So, no matter what I'm teaching or talking about, I always try to say that the tools are not that important to me and I re...
ally want to be tool agnostic and just get you in this mindset. So, I've got a whole bunch of different tools up here that all do the exact same thing, which is password management, and I have my preference, but I'm not gonna share it, because it really doesn't matter. It's kind of like whatever you use or whatever your organization uses, they all do the same thing and it's mostly important that you get in the mindset of being able to share this information. And getting yourself ready for it. So, you actually can take an inventory of the websites you use. A lot of these tools, such as LastPass, and 1Password, and Dashlane, and Avast, all of these are just basically a bookmark for passwords. So, typically the way these tools work is you go to a page, you go to bankofamerica.com, you click the little key for whatever the service you're using is, and it fills in the username and the password very simply. On the other side of that, when you're outsourcing it, the person that your outsourcing to will typically have access to dozen or hundreds of client's information and it'll pop up and they put in your particular information. And, again as a disclaimer, none of these are 100% secure. We have seen every single one of these systems get hacked at some point. And I don't mean that to scare you guys, because I'm telling you you should use these, but they're pretty good. And again, unless someone's really maliciously trying to get at you, these will serve you fine for 99.9% of situations. The other thing that these things do do, most of these tools, which is really helpful, is that if any major site has a breach, so we read in the news all the time like Equifax just had their problem and Best Buy had a hacking problem, whatever, a lot of these tools will alert you and automatically actually have you change your passwords and things like that. So, they do have that added benefit. And that is the most secure thing you can do, in general, is to change your passwords regularly. And not use the same password for every single site, and not use the password, password. Password is one of the most common passwords used. As is 12345678. So, these things will not let you do that, but if you start thinking about what you're gonna put into these tools, that is actually a really good way to start thinking about what you need to outsource in the first place. So, when people ask me what I will share with an assistant or not, as I said, I've pretty much shared everything. One thing I have never ever shared with an assistant, in all of the 24 different services that I've worked with, is my banking login. And not because of security. I've never needed to. There's never been a case where I needed to have someone have my login to go into my bank to do anything, because if it was something that I needed a bill paid, a lot of banking websites, like Bank of America does this now, you can actually have a special login that has limited access, so you just might as well use that. If there was something where I needed purchases made, you could set up a separate PayPal account with just $500 in it, and give them access to that to use to buy things. You can give them virtual credit cards. There's all sorts of other ways to do things now that don't require actual login to your bank. And the reason that this is a good exercise to go through to figure out what you actually want to put in these, because you'll start to find workarounds. So, the reason I don't have to give them a banking login is because there's other ways to do what I actually need them to do, and that starts to ask you the question. So, just because you have a password saved for something, doesn't mean it's something you need to give somebody else access to. So, a good place to start is to set one of these up and start adding in logins that you use regularly, and you don't have add them all in at once, you can just see what are those sites that you use every single day. And that's a really good place to start. And all of these also work mobile, for the most part, so you can use them on your mobile device to login as well. The other added benefit to these is that if you're going to have an assistant set up an account for you for something, they can actually load that information in here. So, if you say like, "Oh, I need an account on Ebay "for whatever reason. I don't have one." Rather than you having to set it up and then give them access, they can set it up and add the password to your vault or your wallet, or whatever they might call it. And you don't have to even know what the password is, which saves a lot of time. So, what I'd like you to do is go into your browser and look at the things, look in your history and look at the 10 sites that you visited today, and if you didn't visit 10 sites, look at the 10 sites that you visited this week. Whichever one of them has a login associated with it, download one of these apps, and you may want to ask a friend what they use, or somebody, a co-worker, or just see which one you like better, and then put those logins in there. It's sounds very simple, but it's a really great place to start.
Ratings and Reviews
a Creativelive Student
'Layers of Delegation' was really insightful part of this course, never thought about it as that
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