What to do When Everyone Just Wants More
Lesson 34 from: Wedding Photographer Survival KitSusan Stripling
What to do When Everyone Just Wants More
Lesson 34 from: Wedding Photographer Survival KitSusan Stripling
Lesson Info
34. What to do When Everyone Just Wants More
Lessons
DAY 1
1Class Introduction
09:27 2The Gear That Will Save You in Tough Situations
09:19 3How Lenses Shape the Image and Help Tell Your Story
29:39 4Light Modifiers for Your Survival Kit
04:47 5Gear to Spice Up Bland Images: Prisms, Mist and More
10:48 6Walkthrough of a Difficult Venue
11:46 7Why Each Room Works and Why It Doesn't
07:14Wedding Day Details in a Difficult Situation: Dress
25:34 9Wedding Day Details in a Difficult Situation: Rings
19:39 10Wedding Day Details in a Difficult Situation: Shoes
23:28 11Photographing the Bride Getting Ready in Difficult Scenarios
20:12 12Photographing the Bride Getting Ready in a Small, Cluttered Room
14:21 13Photographing the Bride Getting Ready in a Dark Hallway
30:07 14Photographing the Bride Getting Ready in a Doorway
13:28 15Portraits of the Bride in a Small Room
07:38 16Removing the Surrounding Space for a Bridal Portrait
07:36 17Window Lit Bridal Portrait in a Tough Space
12:55 18How to Shoot a Quick and Simple Bridal Portrait
23:18 19Photographing Guys, Complaining Brides and "Helpful" Bridesmaids
26:58DAY 2
20Portraits of Bride and Groom: Ideal Situations
25:33 21Portraits of Bride and Groom: When Things Go Wrong
13:25 22Bride and Groom Portraits: What to Do If You're Indoors
20:21 23Bride and Groom Portraits: How to Pose an Awkward Couple
19:39 24Family Formals: How to Achieve Your Ideal Situations
16:16 25Family Formals: When Things are Less Than Ideal
09:55 26Family Formals in an Awful Space
15:50 27Family Formals Recap and Questions
30:14 28Photographing the Reception
23:17 29Reception Q&A
24:42 30What Can You Do to Safeguard Your Business?
26:34 31Contracts Q&A
09:14 32Dealing with Social Media as a Wedding Photographer
15:45 33What if Advertising Isn't Working?
05:34 34What to do When Everyone Just Wants More
07:35 35When Everyone Says I Am Too Expensive
16:08 36When You Hate Your Job as a Wedding Photographer
11:54Lesson Info
What to do When Everyone Just Wants More
Everyone just wants more what's up I don't even know I delivered a wedding gallery and the clients just want more images I asked if they were missing anything specific and they said no they just want more how much more do they want? You certainly captured the spirit of the day but there weren't were pictures of the food could you look for more no gallery anywhere of mine has food imagery why would I think I'm going to shoot the food? I answer clients who want more with the right words but they just kept coming at me should I just give them their raw files to make them happy? I'm getting frustrated with the iphone generation they take a hundred selfies to get one that they like and they don't understand why they don't have that many of every single portrait to choose from on the wedding day do you know who wrote those last four questions I did those are my questions this is the single biggest thing that I am wrangling with right now are people like I literally my heart is like when all ...
racy when I started reading these I don't understand what's happening right now when we're talking about surviving in the business I don't understand what's happening in the business with this phenomenon and I don't know why all of a sudden everyone out there wants more and it's an unspecified more okay you are there any parts of your day that you see, not in the gallery or there, any images that you were looking for that might be missing. No, I just I was just hoping there would be more to choose from. Why? Why? Just because you want, I don't understand, so this is my number one problem from the two thousand fifteen wedding season. I am still personally struggling with it. I will be very honest with you. All I can do is better educate my clients about quality over quantity. Repeatedly, I cannot assume that they know I have to strike this. When we first talked on the phone, I have to put this better on my website. They're going to be changes I'm going to take to my website. There is a guide that I'm going to write to my client's. I'm going to address this in bits and pieces in my questionnaire, but I and personally perplexed by it and I can't push back against an entire generation I can't look a whole generation of people and say well you shouldn't be that way because you are that way I just have to educate why I am quality over quantity and what that means and no you can't have your raw files the end so do I have a solid one hundred percent answer on how to fix this I don't but do I have a road map on what I'm going to do to try to make it better I d'oh hit me up in a year we'll see if it worked but I really do think that telling a client how you work one time at the very beginning of the relationship and then not reiterating at any other point in time means that they're going to forget what you talked about and they're going to have tons of their friends that are going to get married between when they hire me and when there are wedding happens and they're going to see their friends images coming in in different quantities and they might forget what you talked about so while I just get my breath back can we take a question or two I literally just made my own self upset I'm wondering if you ever talk teo your clients then about sort of how people get overwhelmed with too many choices sure if that's something that sink thin too they know it's a crazy thing I have said every single thing that I can think to say quantity over quality over quantity the overwhelming number if I gave you like fifteen hundred three thousand images that's too many to choose from despite all of the best well crafted response is that I have the answer is but we just want more so I have to hit it harder before the wedding happens so that there are no confusions cross your fingers for me questions about anything else that we've done so far so I know this is one that you cover extensively in your thirty days wedding photography but it's come up number number of times how many images do you normally apparently not enough they give in terms of in terms of that first local and are you processing them so it's interesting I promised five hundred images that is what I promise a maximum of five hundred images I usually deliver somewhere between seven hundred fifty and nine hundred final images for an average eight to ten our wedding day they are all processed I choose my rock keepers myself my raw files go over to sidecar post they give him a little spin and a little polish they send them back to me I look at them and go awesome and I upload them to pixie set nice and easy apparently not enough thank you you're welcome it's a tough one right like you want to keep your clients happy but you also I want to be able to run the business that makes you happy too yes ma'am I'm struggling a little bit with the social media things I was just so you could go just a little bit further in debt for those of us that air starting out and don't really have an even number of weddings or sessions that we're doing a month what do you do in the slow seasons do you pull from a pull from the archives do you ok and then just upload them into thie edgar and the tailwind and then just let it kind of dispersed through I pulled from the archives and also I have no problems were using images so let's say you've got seventy five eighty images that make you happy run those eighty maybe you don't do an image a day maybe you do an image every other day that's almost three months then you can start again from the beginning and with penn trust you khun with a tail wind you can look and see what's getting the most pens and repentance and you khun re penned them again you know what I mean you can keep you have to understand that not everyone is going to see your facebook page every single day I could post the same image every single day for two weeks and somebody is going to comment on it. This is amazing! I've never seen this image before you know what I mean like you think that everyone's going to see everything you post but people are going to miss it so sometimes repeating is not a terrible thing as long as you're not repeating the same thing over and over and over again or you could repeat it but change the caption tell a different story do you know what I mean let's post a picture of the venue let's talk about the venue itself and then if I didn't have any content I might go make content you know let's say there's somewhere you want to go shoot go take a picture of the outside of the building at a really nice time of day throw it up on instagram and talk about how great that places and how you can't look for it you're so looking forward to working there in the future they don't have to know you've never booked there before you want to rank for somewhere you've never worked contact the venue into a model shoot there get a client that you really like to get dressed pack up and go back there then you've got the images to work with so turn old content or go make new content I'm hoping to work on some personal projects this winter cross everything I've got but yeah if you don't have a lot just use it as best you can space it out a little bit it doesn't have to be every single day. And then when april rolls around again and the wedding's come back again, just start upping the cue. It's hard when you're starting and you don't have a lot to show. But that doesn't mean you can't just take other pictures of other things, too. Yes.
Class Materials
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Ratings and Reviews
loveashg
I found this course extremely helpful. I own Susan's 30 day bootcamp class and I think that this course is a great supplement to that course. I don't work with an assistant so it was very helpful to see how she would approach a scenario without an assistant. It was also great to see her point of view and thought process when scouting locations for portraits and witness her ability to make something beautiful out of "not so pretty" or difficult locations. It helped me to take a better approach to finding the light, and really paying attention to all of the different details throughout a room. Her business tips were awesome too. I could go on and on but maybe you should just get the course. It's worth it.
Kamera
Good and useful course as typical of Susan Stripling; I also own Creative Wedding Photography. However, all the class materials should reside on the Creative Live website -- not just the Power Point presentation. I understand Susan's desire to drive people to her website to increase visibility and sales of her own products, but the strategy isn't very customer-centric for CreativeLive customers. People shouldn't have to "google" the name of her company to find the information that she references in this course; and then once on the website scroll through outdated or unwanted information to find, as she states at her website, "Below is the list of gear (as promised) that I've mentioned on Creative Live." If people are smart enough to find CreativeLive, they'll be smart enough to find on the web any presenter that they like or want to know more about. The folks at CreativeLive ought to address this type of behavior before it sets a bad precedent for future presenters.
Jill
I love Susan. She will give it to you straight! I own her "30 days" class and it's amazing but one thing I took away from this course was when she said something along the lines of, "Those photographers who tell you they hand pick their clients are lying to you!" Haha. There are TOO MANY young and arrogant wedding photographers who think they are rock stars. They really get me down. And that's why I like Susan. She's honest.
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