Buyer Reviews
Lesson 19 from: Freelancing Essentials: How to Make the Most Out of FiverrMike Shu
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Buyer Reviews
Lesson 19 from: Freelancing Essentials: How to Make the Most Out of FiverrMike Shu
Lesson Info
19. Buyer Reviews
Lessons
Introduction
1Welcome to the Course
02:36Fiverr Overview
2Fiverr Overview
01:29 3Earning Income on Fiverr
00:27Creating Your Profile
4Seller Profile - How to Research
03:09 5Seller Profile Best Practices
02:47Creating Your Gig
6Building Your First Gig - Doing Your Research
04:33 7Fiverr SEO Techniques
00:53 8Create Your First Gig - Overview
03:38 9Pricing Structure
02:46 10Gig Description
02:00 11Gig Milestones and FAQs
01:24 12Order Requirements
01:08 13Gig Image
01:14 14Revisions
01:10Managing Orders and Communication
15Managing Orders and Communication Intro
01:37 16The Pre-Order Stage
01:44 17The Order Stage
01:27 18The Post Order Stage
00:28 19Buyer Reviews
02:10 20Mastering the Unexpected
04:16Growing Your Business
21Growing Your Business
01:28 22The Level System
01:21 23Dashboard Analytics
01:28 24Seller Plus
01:27Marketing and More
25Marketing Your Services
01:18 26Thank You!
00:17Lesson Info
Buyer Reviews
1 After I overdeliver, 2 buyers tend to leave more favorable reviews. 3 And also I've noticed 4 that if I'm able to deliver the order quicker, 5 they're more likely to offer reviews as well. 6 When I offer SEO, whatever we agree upon, 7 I would add five more. 8 So if we agreed on 10 pages, 9 I would give them 15 pages of OnPage SEO. 10 And you know, sometimes buyers 11 don't know that you're giving them more. 12 What I do is I always tell them, hey, 13 I added five as a bonus, I hope you enjoy it. 14 And what I've realized is if you're offering more, 15 but also letting the buyers know 16 that you're offering a little more but it's okay, 17 that helps build retention and also builds buyer trust. 18 Fiverr's terms, you cannot directly ask 19 for positive reviews. 20 I do say, hey, if you like my work, 21 some feedback would be nice. 22 But what I've found is that if you deliver a good service, 23 typically, they'll give you a good review. 24 (upbeat music) 25 Reviews are essential to ...
a gig being noticed. 26 They build trust with prospective buyers. 27 A good delivery usually leads to good reviews, 28 but not always. 29 Don't beg for reviews, 30 but encourage the buyers to give reviews, 31 deliver a proper order, 32 and go above and beyond the gig delivery expectations. 33 Keep in mind that you will not always make clients happy. 34 Sometimes you'll get reviews under a five, 35 and in those cases, 36 the best thing to do is not to freak out. 37 You should ask the buyer how you can improve 38 and avoid the same mistakes. 39 If they don't reply, don't push it. 40 Avoid spamming them and move on to the next one. 41 Also, be very careful 42 that you don't burn the bridge with the buyer. 43 Fiverr sends out a second review after the initial one. 44 As a seller, remember to be respectful. 45 Don't be afraid of criticism, 46 and no relationship is perfect. 47 Embrace the feedback and use it to evolve.
Class Materials
Bonus Materials
Ratings and Reviews
altaf hossen
The clear concept course made me confident and led me ahead. I'm grateful to the Fiverr Authority and thanks to Mr. Mike Shu.
OLIVAfilms
I found this class very very useful. It was short yet very complete and clear. I can't wait to start implementing all the suggestions Mike Shu provides. Thank you CreativeLive, thank you Mike!
sumaira khan
Its my pleasure to attend such class.It was very usefull,short and clear.