Setting Up Mobile Monkey Q&A and Other Loose Ends
Isaac Rudansky
Lessons
Welcome to Facebook Messenger Chatbot Masterclass
08:17 2What is Messenger Marketing
09:07 3Advantages to Using Facebook Messenger Marketing
14:17 4How is Chatbot Marketing Different Than Other Marketing Channels
07:08 5Who Can Use Messenger Bots to Their Advantage
04:43 6Quiz - Chapter 1
Ecommerce Chatbot Strategies
09:59 8Webinar - Event Registrations Using Chatbots
04:13 9Lead-gen Chatbot Strategies
09:10 10Using Chatbots to Promote Educational Resources
09:42 11Using Chatbots to Stay in Touch With Your Customers
07:45 12Calculating LTV and CAC to Formulate Incentive Plans
11:06 13Ideas for Incentive Structures to Promote Through Facebook Chatbots
08:31 14Quiz - Chapter 2
15Commitment and Consistency in Chatbot Design
14:55 16Increasing Customer Value With Reciprocity
14:25 17Using Social Proof to Build Trust and Identity
11:41 18Likability - Your Secret Weapon to Successful Bot Marketing
11:07 19Using Scarcity to Drive Your Customers to Convert Faster
08:42 20Understanding the Fogg Behavior Model and How to Use It to Your Advantage
15:53 21Quiz - Chapter 3
22What is Mobile Monkey
04:12 23Creating a Mobile Monkey Account and Connecting Your Facebook Page
05:41 24Viewing Active Bots and Adding Users
02:42 25Create Your First Chatbot
03:22 26Quiz - Chapter 4
27Widgets, Page Flow and Organization
08:20 28Understanding Q&A and What They're Used For
02:07 29Adding Q&A Items
05:45 30Understanding Unanswered Questions
03:56 31Configuring and Editing Bot Builder Settings
03:31 32All About the Text Widget
06:45 33All About the Image Widget
00:55 34All About the Form Widget
09:47 35All About the Quick Question Widget
07:21 36All About the GIF Widget
02:40 37All About the Attachment Widget
02:07 38All About the Attribute Widget
01:30 39All About the Connection Widget
03:10 40All About the Email Widget
03:06 41All About the Gallery Widget
06:02 42All About the List Widget
02:32 43All About the Navigate Widget
03:03 44All About the Typing Widget
03:03 45All About the Video Widget
02:37 46Quiz - Chapter 5
47What's a Chat Blast Anyway
03:14 48A Few Useful Chat Blaster Use Cases
05:32 49Chat Blasting Vs. Drip Campaigns
05:46 50Planning Four Chat Blast Ideas - Part 1
10:11 51Planning Four Chat Blast Ideas - Part 2
12:08 52Organizing Our Chat Blast Pages in the Mobile Monkey Page Builder
04:48 53Building Our Coupon Chat Blast
10:47 54Testing Our Chat Blast Before Blasting
04:43 55Launching Our First Chat Blast- Naming, Audience, Page and Purpose
08:30 56Building a Chat Blast to Drive Phone Calls
13:55 57Building Our New Product Line Chat Blast
15:44 58Building Our Competitive Advantage - Awareness Chat Blast
18:42 59Analyzing Chat Blast Results
01:47 60Why Are Lead Magnets Important
05:05 61Installing Your Chat Widget on a WordPress Site
06:05 62Installing Your Chat Widget on a Shopify Site
01:17 6358: Installing Your Chat Widget Through Google Tag Manager
04:53 64Link to Messenger and Adding It to Emails and Blogs
09:29 65Adding the Checkbox Plugin to Your Web Forms
03:10 66How to Use Facebook Comment Guards
16:33 67Creating Facebook Messenger Landing Pages
13:09 68Quiz - Chapter 7
69What Are Facebook Messenger Ads
05:31 70Messenger Ads Best Practices and Sample Strategies
12:14 71Creating a New Messenger Ad Campaign in Facebook
08:35 72Designing a Messenger Ad
13:26 73Completing Messenger Campaign Creation in Facebook Ads Manager
06:37 74Drafting Our Mobile Monkey Messaging Campaign Blueprint
06:30 75Creating and Naming All Our Pages in Mobile Monkey
03:32 76Building Our Messenger Landing Page in Mobile Monkey
04:21 77Finishing All the Other Facebook Messenger Bot Pages
13:54 78Duplicating Your Ad Groups to Try Different Targeting Settings
07:45 79Setting Up Mobile Monkey Q&A and Other Loose Ends
06:28 80Quiz - Chapter 8
81What Are Audiences in Mobile Monkey
07:54 82Creating an All Contacts and Gender Based Audience
04:12 83Timezone and Last Active Based Audiences in Mobile Monkey
06:33 84Creating an Audience Based on a Custom Variable
06:26 85What Are Drip Campaigns and Drip Campaign Best Practices
06:53 86Practical and Useful Drip Campaign Ideas
06:43 87Building and Reviewing Our Drip Pages in Mobile Monkey (10.3)
07:53 88Creating and Launching Our First Mobile Monkey Drip Campaign
08:39 89RSS Feed Step by Step and Best Practices (11.1)
09:56 90Quiz - Chapter 11
91What Are Connections and When Would You Use Them
02:49 92Creating a Connection to Google Sheets (12.2)
14:18 93Creating a Connection to Gotowebinar
09:37 94Send New Leads to Your CRM - Hubspot
07:26 95Send an SMS to Your Sales Team When a Contact Requests a Callback
09:59 96Quiz - Chapter 12
97Contacts - Searching, Exporting and Deleting
02:32 98Audiences in Mobile Monkey
02:04 99Forms - What They Are and How to Use Them
01:42 100Bot Analytics - How to Find Useful Information Using Mobile Monkey Analytics
02:45 101What You Need to Know About Staying Compliant With Facebook (14.1)
04:10 102Getting Approved for Subscription Messaging (14.2)
08:43 103Thank You, Getting Help, Final Thoughts
04:16 104Final Quiz
Lesson Info
Setting Up Mobile Monkey Q&A and Other Loose Ends
howdy chatbots fans and welcome back before we launch an actual live campaign through mobile monkey. Whether it be a lead magnet like landing page or messenger ads, whatever bot we have active, we want to make sure we have our Q. And a setup. So especially for reset ivy, this client we've been using as an example, we want to make sure the Q. And a set up before we launch these facebook campaigns or this facebook campaign that we've built. So we can program our bot to reply to some common questions that might occur. So going back into mobile monkey into the back end under the bot builder, we're gonna open up Q. And A. And we're gonna add a new Q. And a item. So a lot of people ask about price. Okay so I'm gonna say if anybody has anything to do with price or cost, we're going to say that the default reply is um you can check out this link, you can check out this page. Um it's so there are more about our pricing or that could be a text or I could create. What I would probably do is creat...
e a page and call this um Q. And a responses and have a more sophisticated page for pricing questions because I don't really want to have to send them to, I would create a page called pricing questions and I don't I don't really want to have to send them to a website. The whole point is to keep them in mobile monkey. So I would add um you know I would add a thing about pricing and give them options and packages I would send a link I would send a list link of different packages without links to the website necessarily ask them do you have any more questions? Right. That's what I would do. But for the sake of moving quickly through this and not bogging you down, we're gonna set up a default response that sends them to the page. Um We'll add another Q. And A up here that says you know if somebody says thank you right we wanted to say you're very welcome and you can also use dynamic variables here as well. Thanks. Um t y you don't need to send up a Q. And A. For when somebody asks to stop or to unsubscribe. Those are default and built in too much monkey. And I'll show you what those look like. So let's say I go to my pages and I want to test this page just to open up a message messenger pain real quick. Thanks for messaging and I'll be right with you if I if I if I reply stop, choose a subscription option below and I can unsubscribe. Now I've unsubscribed. Um if I engage with the bot and the right high well I don't have an auto responder here. Um let's say I say thank you you're very welcome Isaac. Now I am re subscribed. Okay now if I have engaged with the bottom back on the list. If I if I if I type unsub and subscribe if I have unsubscribed um I get a you can actually type it right if I type and subscribing to type it correctly you get the same exact, choose your subscription option below. I can unsubscribe markets. Stay subscribe by clicking subscribe so those are built in, you don't need to do anything. All your users will have that option. That's why I always recommend when you do those chat blasts and when we're gonna build drip campaigns to prompt your users to reply stop if they do want to unsubscribe to give them that option um back into bubble monkey's so we have our Q and A. Anything else that might be relevant to your business you're gonna want to add over here. Um Sometimes people write inappropriate things and you could just say I don't want to talk about that or whatever it is. And remember you could program your default page. If somebody writes something that your body does not recognize it's gonna give you a default page. So we could say something like we always do want to have a default page setup. So I'll say something like I'm just a bot but you can check out some of the links below or I'm just a bot but here are some links below that may help you with what you're looking for. You can you can always call us on the number. Hello 24 to speak with a live human representative right away. And I would add some buttons for the default page like a phone number. We would have we would have a phone number here and add a couple other buttons to links on the web site. That's the default page. So you don't need to come up with every permutation in your Q. And A. Because the default page could serve a good purpose. The default page will respond with that default message anytime somebody type something in that the body doesn't understand. But the Q. And A. Is good because if there's something specific that you want to say to certain specific things, especially ones that are coming up often. That's when the Q. And A. Comes in. That's when the Q. And A. Is really helpful now that we've taken care of some of the additional basics. We've tied up some loose ends. We have our Q. And A set up. We have our settings set up. We have our facebook messenger campaign built in facebook with a great ad that we custom designed. We have our Messenger about built as a nine page multi final but it's pretty sophisticated. Um, we're ready to launch and I'm really ready to make that happen. So that's Messenger adds one of the most powerful lead magnets and I hope you use it really well. I hope you understand how to use it. I hope you understand all the best practices and I hope you take your time to draft and plan and sketch out a blueprint of your body flows before going into mobile monkey and building them. I will see you guys very shortly in the very next section.