Howdy chatbots fans and welcome back in this section, we're going to briefly run through a few compliance related topics. Nothing major, nothing heavy just to give you a heads up about a few things and just to remind you about a few things first and foremost, with all the recent GDP, our concerns and all the talk about it in the news. With regards to mobile monkey and facebook messenger bots, you're really protected under facebook's own umbrella of compliance. Okay? So there's nothing that you specifically need to do when you're doing these messenger bots through through mobile monkey, everything is taken care of for you when a person first starts chatting with your bot. If it's the first time they've messaged your page, the user will have to click the get started button, which implicitly states that they're okay with receiving messages from your brand. So the G. D. P. R. You're good to go Remember what we spoke about with regards to the 24-plus 1 rule. Right? So the, Which means that ...

within the 1st 24 hours of somebody messaging and interacting with your bot, you could send unlimited promotional and non promotional messages and one more 24 hours plus one more non promotional messages. If you get approved for subscription messaging and I will show you how to do that in the next lecture. You will be able to send unlimited non promotional messages even after that 24 hour period. So subscription messaging approval equals unlimited non promo messages. There, there are no clear guidelines and no specific rules with regards to what's a promotional message and what's a non promotional message in nature. But just use your common sense promotional messages are if you're promoting a specific product or specific sale or a coupon code, you're trying to get somebody to come to the website and buy something non promotional messages is if you're using the rss blaster or if you're promoting blog posts or content or e books or things like that. But again, there's no hard and fast rules. The last thing is just use your judgment. Don't spam. People don't annoy people, respect people's privacy. Don't blow up their inbox. Don't be sending them 100 messages a day. Don't even send them 50 messages a day when you're using a drip campaign space out. 34 messages, five messages, six messages across the first day and then slow it down. Always give people that prompt that they could type stop to unsubscribe. It's a default built in feature of mobile monkey. That if somebody types in stop or unsubscribe, they get the option to unsubscribe. So always prompt people and remind them that they could reply stop. And they could opt out of these messages. Just remember with regard to the 24 plus one rule, if at any point a user engages with your bot through facebook. Messenger Messenger or messenger or messages, your page Then that 24 hour clock does reset, which is why it's important to try to engage people to get them to respond. That's really everything you need to know about being compliant, 90% of it is just using common sense, putting yourself in the shoes, having empathy for your users, treat your users as you would want to be treated as a customer of a brand and you're gonna be good to go because if you don't and you're frustrating your users and you're getting a lot of spam people will complain, facebook will be notified and your accounts could get shut down and you will lose the ability to automatically message customers. And if you do, it's very, very, very difficult to get that ability and get that functionality reinstated into your account. So use your common sense stay compliant. Be respectful of your users. Most importantly have empathy and in the next lecture, I'm gonna show you how to submit an approval request for facebook's subscription messaging. I'll see you guys in a couple of seconds on the other side.

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Isaac Rudansky

Globally-recognized Google Ads and PPC expert with millions in revenue generated across 450+ businesses internationally and over 900k students worldwide.

2,000+ classes ranging from fundamentals to advanced techniques.

What You Need to Know About Staying Compliant With Facebook (14.1)

What You Need to Know About Staying Compliant With Facebook (14.1)

Lesson Info

101. What You Need to Know About Staying Compliant With Facebook (14.1)

Lessons

Welcome to Facebook Messenger Chatbot Masterclass

What is Messenger Marketing

Advantages to Using Facebook Messenger Marketing

How is Chatbot Marketing Different Than Other Marketing Channels

Who Can Use Messenger Bots to Their Advantage

Quiz - Chapter 1

Ecommerce Chatbot Strategies

Webinar - Event Registrations Using Chatbots

Lead-gen Chatbot Strategies

Using Chatbots to Promote Educational Resources

Using Chatbots to Stay in Touch With Your Customers

Calculating LTV and CAC to Formulate Incentive Plans

Ideas for Incentive Structures to Promote Through Facebook Chatbots

Quiz - Chapter 2

Commitment and Consistency in Chatbot Design

Increasing Customer Value With Reciprocity

Using Social Proof to Build Trust and Identity

Likability - Your Secret Weapon to Successful Bot Marketing

Using Scarcity to Drive Your Customers to Convert Faster

Understanding the Fogg Behavior Model and How to Use It to Your Advantage

Quiz - Chapter 3

What is Mobile Monkey

Creating a Mobile Monkey Account and Connecting Your Facebook Page

Viewing Active Bots and Adding Users

Create Your First Chatbot

Quiz - Chapter 4

Widgets, Page Flow and Organization

Understanding Q&A and What They're Used For

Adding Q&A Items

Understanding Unanswered Questions

Configuring and Editing Bot Builder Settings

All About the Text Widget

All About the Image Widget

All About the Form Widget

All About the Quick Question Widget

All About the GIF Widget

All About the Attachment Widget

All About the Attribute Widget

All About the Connection Widget

All About the Email Widget

All About the Gallery Widget

All About the List Widget

All About the Navigate Widget

All About the Typing Widget

All About the Video Widget

Quiz - Chapter 5

What's a Chat Blast Anyway

A Few Useful Chat Blaster Use Cases

Chat Blasting Vs. Drip Campaigns

Planning Four Chat Blast Ideas - Part 1

Planning Four Chat Blast Ideas - Part 2

Organizing Our Chat Blast Pages in the Mobile Monkey Page Builder

Building Our Coupon Chat Blast

Testing Our Chat Blast Before Blasting

Launching Our First Chat Blast- Naming, Audience, Page and Purpose

Building a Chat Blast to Drive Phone Calls

Building Our New Product Line Chat Blast

Building Our Competitive Advantage - Awareness Chat Blast

Analyzing Chat Blast Results

Why Are Lead Magnets Important

Installing Your Chat Widget on a WordPress Site

Installing Your Chat Widget on a Shopify Site

58: Installing Your Chat Widget Through Google Tag Manager

Link to Messenger and Adding It to Emails and Blogs

Adding the Checkbox Plugin to Your Web Forms

How to Use Facebook Comment Guards

Creating Facebook Messenger Landing Pages

Quiz - Chapter 7

What Are Facebook Messenger Ads

Messenger Ads Best Practices and Sample Strategies

Creating a New Messenger Ad Campaign in Facebook

Designing a Messenger Ad

Completing Messenger Campaign Creation in Facebook Ads Manager

Drafting Our Mobile Monkey Messaging Campaign Blueprint